Pilot project in support of TEC

11th October 2019

On 9th September we launched a pilot project in support of Clackmannan & Stirling Health and Social Care Partnership's TEC Service (formerly known as MECS).

Operating nightly from 5pm until 7.30am specially trained volunteers from our team make themselves available to support the official service by responding to falls by elderly TEC Service users in homes, as well as silent calls and welfare visits.

We have now taken 41 requests for support spread across virtually every rural Stirling community. Whilst some of these calls see us dealing with accidental activations, resolving other matters, falls without injury, the technology enabled service has proved its worth with us responding quickly to a small number of fallers who have sustained injuries that we have been able to treat whilst awaiting attendance of the ambulance service.

Requests for support come to our 24/7 Callout no and our nearest duty team is dispatched. At least one crew volunteers its time nightly, sometimes we have three vehicles crewed and available to attend, and also attend for example, incidents on behalf of the Scottish Ambulance Service as First Responders, or respond to incidents where members of the public have used one of the 160 public access defibrillators we manage.

Using our three team vehicles spread across rural Stirling council area, we respond from Strathblane to Tyndrum to Dunblane.

Feedback about this pilot project so far from service users, the official service, carers and family members has been very positive and we are looking to raise funds for additional equipment for use when delivering this service.

So, in the past month we have responded to 4 public access defibrillator deployments (3 successful resuscitations); 12 deployments by the Scottish Ambulance Service inc 2 in Milngavie and 2 in Maryhill; 41 TECS Service.

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